MindCraft Spaces (“MindCraft Spaces”, “we”, “us”, or “our”) operates a managed office space in JP Nagar, Bengaluru, and the website mindcraftspaces.in (the “Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit the Site, submit an enquiry, or book a site visit with us. By using the Site, you agree to the practices described below.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly: when you submit our “Book a Site Visit” enquiry form, we collect your full name, phone number, email address, and company name.
- Information collected automatically: like most websites, we automatically collect certain technical data — such as your IP address, browser type, device type, pages visited, and time spent on the Site — through analytics and tracking tools described in Section 3.
- Information from WhatsApp or phone communication: if you reach out to us via the WhatsApp chat widget or by calling our listed number, we may retain that conversation to follow up on your enquiry.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiry and schedule a site visit to our managed office space.
- Share details about availability, pricing, floor plans, and amenities.
- Communicate with you via phone, email, or WhatsApp about your requirements.
- Understand how visitors use our Site so we can improve content and performance.
- Comply with legal obligations and protect against fraudulent or unauthorized activity.
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
4. Third-Party Services
We rely on trusted third-party service providers to operate the Site and respond to enquiries, including:
- Resend — an email delivery service we use to route enquiry form submissions to our team.
- Google (Analytics & Tag Manager) — for website analytics as described above.
- WhatsApp — to enable direct chat with our team when you use the WhatsApp widget on the Site.
These providers process data on our behalf and are bound by their own privacy policies. We encourage you to review the privacy practices of any third-party service you interact with through our Site.
5. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your information with the service providers named in Section 4 to the extent necessary to operate the Site and respond to your enquiry, or where required to comply with applicable law, legal process, or government request.
6. Data Retention
We retain enquiry information for as long as necessary to respond to your request and maintain a record of our communications, or until you ask us to delete it. Analytics data is retained in accordance with Google Analytics' standard retention settings.
7. Data Security
We take reasonable technical and organisational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
You may, at any time:
- Ask us what personal information we hold about you.
- Request that we correct or update inaccurate information.
- Request that we delete your personal information from our records.
- Withdraw consent to be contacted for marketing purposes.
To exercise any of these rights, contact us using the details in Section 11.
9. Children's Privacy
The Site is intended for businesses and individuals seeking commercial office space and is not directed at children under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
- MindCraft Spaces
- JP Nagar, Bengaluru, Karnataka, India
- Phone: 9845118381 (Mon – Sat, 9am – 7pm)